December 31, 2025

Shangri -La- Hotels Hospitality Jobs Malaysia

Shangri -La- Hotels Hospitality Jobs Malaysia :

Shangri-La Hotels & Resorts is a world-renowned luxury hospitality brand celebrated for its exceptional service, opulent accommodations, and Asian-inspired hospitality. In Malaysia, Shangri-La operates a collection of prestigious hotels and resorts in key destinations like Kuala Lumpur, Penang, and Kota Kinabalu, offering guests a harmonious blend of local charm and world-class amenities.


Mission and Vision

  • Mission: To deliver heartfelt hospitality and create memorable experiences for every guest.
  • Vision: To be the preferred luxury hotel brand in Malaysia by embodying the spirit of Asian hospitality.

Core Values

  • Genuine Care and Warmth
  • Excellence in Service
  • Innovation and Sustainability
  • Respect for Culture and Community

Key Offerings

  1. Luxury Accommodations: Elegantly designed rooms and suites, combining comfort with sophisticated style.
  2. Exceptional Dining: Award-winning restaurants featuring international and Malaysian cuisines.
  3. Wellness and Spa: Signature CHI, The Spa, offering holistic treatments inspired by traditional Asian philosophies.
  4. Event Spaces: Versatile venues for business meetings, conferences, and grand celebrations.
  5. Family-Friendly Experiences: Activities and amenities designed for families, including kids’ clubs and recreational facilities.

Presence in Malaysia

Shangri-La operates iconic properties in Malaysia, including:

  • Shangri-La Kuala Lumpur: A luxurious urban retreat in the capital city.
  • Golden Sands Resort, Penang: A beachfront paradise perfect for families.
  • Shangri-La Rasa Ria, Kota Kinabalu: Nestled in Sabah’s tropical rainforest, offering a serene escape with adventure opportunities.

Sustainability Initiatives

Shangri-La Malaysia is committed to sustainable practices through its Sustainability and Corporate Responsibility Program, which focuses on:

  • Biodiversity conservation, including marine and wildlife protection.
  • Reducing carbon emissions and energy use.
  • Community support through local partnerships and charity initiatives.

Awards and Recognitions

Shangri-La properties in Malaysia have been recognized for their excellence in hospitality, dining, and environmental initiatives, receiving accolades from global travel and lifestyle organizations.


Careers at Shangri-La Hotels in Malaysia

Shangri-La offers diverse career opportunities in roles such as:

  • Hospitality Management
  • Guest Services
  • Food & Beverage Operations
  • Spa and Wellness Specialists
  • Sales and Marketing

Waiter/Waitress

Guest Experience Maker

Porter

Commis de Cuisine

Commis Pastry Stage

Cluster Sales Manager

Cluster Director of Commercial

Commis             

Hostess 

Operations Team Leader

Chef De Partie                            

Lifeguard          

Junior Sous Chef                       

Customer Service Executive  

Officer, Procurement ( 2-Years Contract )         

Senior Events Manager     

Service Leader

Service Manager

Sous Chef                                         

Restaurant Manager

Training & Quality Assurance Executive  

Front Office Club Lounge Manager               

Recreation Entertainer          

Assistant Financial Controller