by Shangri-La Group Hotels & Resorts – Indonesia
1. Company Overview
The Shangri-La Group, founded in 1971 in Singapore and headquartered in Hong Kong, stands as one of the world’s most prestigious luxury hospitality brands. Rooted in the principles of Asian hospitality, the group has cultivated a reputation for personalized service, elegant design, and exceptional guest experiences.
In Indonesia, Shangri-La’s presence encapsulates this global vision while embracing the unique cultural and natural richness of the archipelago. With landmark properties in Jakarta and Surabaya, the group brings to life its philosophy of “hospitality from the heart” through seamless service, sophisticated environments, and a deep respect for local traditions.
2. Our Presence
Shangri-La Jakarta
Location: Central Business District, Jakarta
Opened: 1994
An iconic luxury address in the heart of the capital, Shangri-La Jakarta features 662 spacious guest rooms and suites, seven world-class dining venues, a CHI, The Spa sanctuary, and expansive tropical gardens with resort-style pools. Its state-of-the-art meeting facilities and grand ballroom make it a premier choice for both business and social events in the city.
Shangri-La Surabaya
Location: Mayjend Sungkono, West Surabaya
Blending urban sophistication with timeless elegance, Shangri-La Surabaya offers 368 refined guest rooms and suites, complemented by award-winning restaurants, lush landscaped gardens, wellness facilities, and a dedicated Horizon Club for business travelers. It is a preferred destination for leisure guests and corporate clientele in East Java.
Future Growth – Hotel Jen by Shangri-La (Indonesia)
Poised to expand its footprint, Shangri-La Group plans to introduce Hotel Jen—its contemporary, lifestyle-focused brand—into key Indonesian urban hubs, catering to the next generation of travelers with smart technology, vibrant design, and flexible social spaces.
3. Why Choose Shangri-La Indonesia?
Asian Hospitality with Global Standards
Every Shangri-La property in Indonesia is built on the foundation of genuine service, refined elegance, and cultural sensitivity—hallmarks of the Shangri-La brand across Asia-Pacific, the Middle East, and Europe.
Prime Locations
Strategically positioned in Indonesia’s leading commercial and cultural centers, Shangri-La hotels offer unrivaled access to business districts, diplomatic enclaves, entertainment venues, and international airports.
Culinary Excellence
From contemporary Asian cuisine at JIA and Rosso’s authentic Italian flavors to the international flair of SATOO, Shangri-La Indonesia’s restaurants consistently receive acclaim for quality, creativity, and service.
Exceptional Events & Conferences
With some of the most advanced meeting and conference facilities in Indonesia, Shangri-La Jakarta and Surabaya are equipped to host high-profile corporate events, international summits, weddings, and gala celebrations.
Sustainability & Community Engagement
Through initiatives such as “Rooted in Nature” and the “Embrace” CSR program, Shangri-La Indonesia champions sustainable sourcing, local employment, environmental responsibility, and education outreach.
4. Closing Statement
“Shangri-La Indonesia is not just a destination—it’s a refined journey of discovery, service, and elegance in the heart of Southeast Asia.”
Whether for business or leisure, the Shangri-La Group in Indonesia continues to set benchmarks in luxury hospitality through authentic experiences, heartfelt service, and timeless design.
Click on Job Title for more Details/Apply
Receptionist – Chinese Restaurant
Assistant Director of Sales (MICE)
Assistant Director of Human Resources
Sales Manager (Jakarta Sales Office)
Assistant Director of Sales (Corporate FIT)
Restaurant Manager (Japanese Restaurant)
Mandarin Guest Relations Officer
Banquet Supervisor – Mandarin Speaking
Duty Manager (Mandarin Speaker)
Receptionist – Mandarin Speaking
Assistant Financial Controller
Sales Executive – China Market
