Shangri-La Group – Hong Kong
Luxury Redefined in the Heart of Asia
1. Company Overview
Founded in 1971 by visionary entrepreneur Robert Kuok, the Shangri-La Group is one of the world’s leading luxury hotel and resort operators, headquartered in Hong Kong. With a deep-rooted philosophy of “hospitality from the heart,” the Group has built a global reputation for warm Asian hospitality, timeless elegance, and exceptional guest experiences.
From its flagship property in Singapore to its iconic presence in Hong Kong, the Group now owns and/or manages over 100 luxury hotels and resorts under four distinctive brands:
- Shangri-La Hotels & Resorts
- Kerry Hotels
- JEN by Shangri-La
- Traders Hotels
In Hong Kong, Shangri-La’s presence is not just corporate—it is cultural. As the Group’s global headquarters, the city is home to two of its most celebrated flagship properties, setting the gold standard for luxury hospitality in the region.
2. Our Presence in Hong Kong
Island Shangri-La, Hong Kong
Timeless Luxury in Central
- Location: Pacific Place, Admiralty
- Rooms & Suites: 557 luxuriously appointed accommodations with sweeping views of Victoria Harbour and The Peak
- Dining: Home to Michelin-starred Restaurant Petrus and Summer Palace
- Signature: Houses the world’s largest Chinese silk painting, “The Great Motherland of China”
- Wellness: Horizon Club Lounge, Health Club, exclusive spa services
Kowloon Shangri-La, Hong Kong
Harbourfront Elegance in Tsim Sha Tsui
- Location: Tsim Sha Tsui East, Kowloon
- Rooms & Suites: 679 spacious rooms, each with floor-to-ceiling windows facing the Victoria Harbour skyline
- Dining: Michelin-starred Shang Palace, Angelini (Italian), and an award-winning buffet at Café Kool
- Facilities: State-of-the-art event spaces, wellness club, and a serene indoor pool
These two properties not only represent the Group’s commitment to refined hospitality, but also embody the essence of Hong Kong’s cultural sophistication and cosmopolitan vibrancy.
3. Why Choose Shangri-La Group – Hong Kong?
- Asian Hospitality at Its Finest: Every stay is a harmonious blend of traditional Asian grace and modern luxury.
- Iconic Locations: Strategically positioned in the city’s most prestigious districts—ideal for both business and leisure travellers.
- Award-Winning Culinary Excellence: Michelin-starred dining experiences curated by world-class chefs.
- Art & Architecture: Carefully curated design and artwork that celebrate local heritage and global sophistication.
- Sustainability Commitment: Through initiatives like Rooted in Nature, Shangri-La is dedicated to environmental stewardship and responsible tourism.
- Bespoke Experiences: From private butler services to curated cultural tours, each guest journey is personalized to perfection.
5. Closing Statement
“Where Asia’s Heart Meets the World’s Expectations.”
Shangri-La Group in Hong Kong is not just a hotelier—it is a cultural landmark, a beacon of refined hospitality, and a trusted global luxury brand that continues to inspire journeys and create memorable experiences across generations.
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Guest Relations Host – Family Experience
Concierge / Concierge Assistant
Guest Relations Supervisor / Guest Relations Officer (Arabic Speaker)
The Club & Guest Relations Officer
Senior Captain – Banquet Operations
Assistant Vice President /Vice President of Experiences Programming
Assistant Manager, IT Projects (New Hotel Opening)
Accounting Supervisor – Accounts Receivable
Food & Beverage Operations Manager
Captain – Cafe KOOL / Lobby Lounge / In-Room Dining
Assistant Vice President, Information Security
Officer, Corporate Communications
Senior Manager, Internal Audit (Construction & Development)
Room Attendant – Overnight Shift (房務員 – 通宵更)
System Analyst, Financial Consolidation & Control
Senior Manager/Manager, Cost & Contracts
Manager/Assistant Manager, IT Infrastructure – End User Support
Senior Manager/ Manager, IT Audit
Assistant Vice President, Food & Beverage (Chinese Culinary)
Senior Manager / Assistant Vice President Engineering
System Analyst, Financial Consolidation & Control
Manager, Financial Information System
Senior Manager, Shangri-La Circle (Partnerships)
Senior Manager, Shangri-La Circle (Partnerships)
Senior Manager, Shangri-La Circle, Rewards Marketing
The Club & Guest Relations Supervisor
Vice President, Group Food & Beverage Transformation Lead
Manager, Corporate Communications
Retail Business Management Lead
Waiter / Waitress – Lobby Lounge (侍應生)
Receptionist – Sports & Recreation (Health Club)
Service Centre Officer / Service Centre Officer (Overnight)
Service Centre Officer / Service Centre Officer (Overnight)
Senior Manager/ Manager, Mechanical & Electrical
Accounting Assistant – Accounts Payable
Accounting Supervisor – Accounts Receivable & Credit
Assistant Vice President, Group Marketing (Content Lead)
Senior Manager/ Assistant Vice President, Food and Beverage Financial Analysis & Insights
Senior Manager, Group Marketing (Media)
Assistant Vice President, Shangri-La Circle (Rewards Programme & Strategic Operations)
Assistant Vice President, Brands (Festive-focused Brand Marketing)
Assistant Banquet Operations Manager
Waiter / Waitress – Summer Palace / Ming Pavilion / Cafe TOO / In-Room Dining (侍應生)
Site M&E Manager (2-year contract)
Construction Manager (2-year contract)
Pantry Helper – Island Gourmet (餅店服務員)
Receptionist – Sports & Recreation (Children Facilities)
Pool Concierge – Server (泳池侍應生)
Senior Copywriter, Group Marketing (Content Studio)
Assistant Vice President/ Vice President of Stay – Guest Experience
Assistant Technical Manager / Senior Duty Engineer
Waiter / Waitress – Seasonal Goodies
Waiter / Waitress – Breakfast Session (侍應生 – 早餐時段)
Waiter / Waitress – Hung Tong (侍應生)
Waiter / Waitress – Red Sugar (侍應生)
Uniform & Linen Room Attendant (制服及布草服務員)
Captain – Summer Palace / Petrus / Cafe TOO
Commis I / II – Cafe Malacca (廚師)
Flatwork Operator / Folder (洗衣房熨工)
Uniform & Linen Room Attendant (制服及布草服務員)
Senior E&M Technician / E&M Technician (機電、水喉高級技工 / 機電、水喉技工)
