by Novotel Hotels Australia is part of the globally renowned Accor group, offering midscale hotel accommodations across major cities and key destinations throughout Australia. Novotel is recognized for providing modern, comfortable, and affordable accommodations for both business and leisure travelers. With over 30 years of presence in Australia, Novotel has established itself as a trusted brand, known for its consistent quality, customer-focused service, and commitment to making every guest’s stay memorable.
As part of Accor’s extensive portfolio, Novotel Australia emphasizes convenience, comfort, and family-friendly amenities, while also catering to business professionals with meeting spaces and contemporary facilities. The brand is deeply committed to sustainability and strives to incorporate eco-friendly practices across all its properties.
Mission
Novotel Hotels Australia’s mission is to provide guests with a welcoming and memorable experience, offering affordable luxury and contemporary comfort for both business and leisure travelers. By combining modern design, high-quality service, and innovative solutions, Novotel ensures that guests enjoy a seamless and enjoyable stay, whether for short breaks, extended stays, or professional engagements.
Core Values
- Quality & Comfort: Novotel focuses on delivering comfortable and well-appointed accommodations with consistent service that exceeds guest expectations.
- Customer-Centric Service: The brand puts customer satisfaction at the heart of its operations, ensuring that every guest feels valued and well cared for.
- Sustainability: Novotel is committed to minimizing its environmental impact through eco-friendly practices, including waste reduction, energy efficiency, and responsible sourcing.
- Innovation: Embracing modern technology, Novotel provides seamless connectivity and a high level of convenience for guests throughout their stay.
- Inclusivity & Family-Friendly: Novotel ensures that its services are inclusive, offering a family-friendly environment and tailored services for all guests, from solo travelers to large families.
Properties in Australia
Novotel Hotels Australia boasts a network of hotels in prime locations across the country, providing easy access to urban centers, tourist attractions, and business hubs. The properties are designed to offer comfort, convenience, and quality service in both metropolitan and regional settings.
- Novotel Sydney Central
Located in the heart of Sydney, Novotel Sydney Central offers a vibrant atmosphere and convenient access to popular landmarks such as Darling Harbour, the Sydney Opera House, and The Rocks. With its prime location, Novotel Sydney Central caters to both business and leisure guests, providing modern rooms, meeting spaces, and a variety of dining options.Key Highlights:- Located in the central business district (CBD), offering easy access to major attractions.
- Contemporary rooms with a focus on comfort and convenience.
- Versatile event and meeting spaces for corporate functions, conferences, and events.
- On-site dining options, including a restaurant and bar serving international cuisine.
- Wellness facilities, including a fitness center and swimming pool.
- Novotel Melbourne on Collins
Situated in the heart of Melbourne’s vibrant shopping, dining, and entertainment district, Novotel Melbourne on Collins is the perfect base for exploring the city’s cultural offerings. Known for its elegant design, Novotel Melbourne on Collins offers spacious accommodations and comprehensive business services.Key Highlights:- Located on the iconic Collins Street, close to Melbourne’s top shops and attractions.
- Spacious, modern rooms with large windows offering city views.
- A range of dining options, including an all-day dining restaurant and stylish bar.
- Flexible meeting rooms and event venues with high-end audiovisual equipment.
- Proximity to Melbourne’s arts and cultural precinct, including theatres and galleries.
- Novotel Surfers Paradise
Situated on the Gold Coast, Novotel Surfers Paradise offers beachfront accommodations, making it an ideal choice for holidaymakers looking to enjoy the region’s famous beaches and vibrant nightlife. This hotel combines relaxed luxury with excellent customer service, creating the perfect environment for relaxation and adventure.Key Highlights:- Prime beachfront location, steps away from Surfers Paradise Beach.
- Rooms and suites with stunning ocean views and contemporary furnishings.
- An outdoor swimming pool, fitness center, and wellness services.
- A variety of dining options offering fresh, local produce and international cuisine.
- Family-friendly services, including a kids’ club and special family packages.
- Novotel Brisbane
Located in the heart of Brisbane, Novotel Brisbane offers modern accommodations and is a short distance from the city’s business district, shopping centers, and cultural attractions. This property combines excellent service and a variety of amenities, making it a perfect choice for both business and leisure travelers.Key Highlights:- Conveniently located in Brisbane’s CBD, close to major transport links.
- Comfortable and spacious rooms with modern design and workspaces.
- Dining options featuring fresh, seasonal menus in a relaxed setting.
- Meeting and event spaces for conferences, weddings, and other functions.
- Outdoor pool and fitness center for health-conscious travelers.
Services and Amenities
Novotel Hotels Australia ensures that guests enjoy a comfortable and seamless stay with a range of services and amenities designed to cater to both business and leisure needs.
- Modern Accommodations
Novotel’s rooms are designed with contemporary aesthetics, offering spacious layouts, modern furnishings, and essential amenities such as high-speed Wi-Fi, flat-screen TVs, and comfortable bedding. Each property ensures guests enjoy a relaxed and restful environment. - Dining Options
Novotel Hotels Australia offers a diverse selection of dining experiences. From all-day dining options to fine dining restaurants and casual cafés, each hotel serves high-quality food that showcases fresh, seasonal ingredients. Guests can enjoy international cuisine or local specialties, with family-friendly menus available in most locations. - Wellness and Fitness
Novotel Hotels Australia provides wellness services such as fully equipped fitness centers, swimming pools, and spas where guests can unwind and rejuvenate. The properties emphasize wellness by offering treatments, fitness programs, and health-focused dining options. - Meetings and Events
Novotel Hotels Australia is an ideal choice for business travelers and event planners. The properties feature versatile meeting rooms and conference spaces equipped with the latest technology, catering to both small meetings and large conferences. Novotel’s dedicated events teams ensure seamless planning and execution of events, whether corporate, social, or celebratory. - Family-Friendly Services
Novotel is known for its family-friendly approach, offering amenities like kids’ clubs, family rooms, and child-friendly dining. Novotel also offers special family packages and activities to make stays enjoyable for guests of all ages. - Sustainability Initiatives
Novotel Hotels Australia is committed to sustainability and environmentally responsible practices. The brand incorporates green initiatives such as waste reduction, water conservation, energy efficiency, and sourcing eco-friendly products. Many properties have achieved certifications for sustainable practices, ensuring a minimal environmental impact while delivering an exceptional guest experience.
Target Market
Novotel Hotels Australia caters to a broad spectrum of guests, including:
- Business Travelers: Professionals seeking modern, efficient accommodations with meeting spaces, workstations, and amenities for productive stays.
- Leisure Travelers: Families, couples, and solo travelers looking for quality accommodations in prime locations across Australia.
- Event Organizers: Individuals and companies looking for reliable venues for conferences, meetings, and special events.
- Families: Guests seeking a family-friendly atmosphere with amenities and activities designed to keep children entertained while offering comfort and relaxation for parents.
- Eco-Conscious Travelers: Individuals who value sustainability and choose accommodations that prioritize eco-friendly practices.
Career Opportunities at Novotel Hotels Australia
Novotel Hotels Australia offers career opportunities for hospitality professionals looking to grow within a global, customer-focused organization. With a strong commitment to staff development and training, Novotel provides a supportive work environment and opportunities for career advancement within Accor’s broader network.
Conclusion
Novotel Hotels Australia stands as a leader in the midscale hospitality sector, offering guests quality, convenience, and service excellence at an affordable price. With a presence in key cities and tourist destinations across Australia, Novotel provides exceptional stays for both business and leisure travelers. The brand’s commitment to sustainability, customer satisfaction, and family-friendly services makes it a preferred choice for a wide range of guests.
Reservations Assistant Manager
Accounts Clerk – Accounts Receivable
Food & Beverage Attendant / Breakfast
Conference & Events Coordinator
