Company Profile: Shangri-La Hotels & Resorts, Singapore

1. Company Overview

Shangri-La Hotels & Resorts, part of Shangri-La Group, is a world-renowned luxury hospitality brand celebrated for its Asian heritage, warm service, and refined elegance. Established in 1971 with the opening of the flagship Shangri-La Hotel in Singapore, the brand has since become a global leader in luxury hospitality, operating more than 100 hotels and resorts across over 75 destinations worldwide.

The name “Shangri-La,” inspired by James Hilton’s novel Lost Horizon, reflects the group’s vision of creating sanctuaries of peace, harmony, and world-class hospitality. Today, Singapore remains the symbolic heart of the brand, representing its origins and enduring excellence.

2. Our Presence in Singapore

Singapore holds a special place in Shangri-La’s global portfolio as the birthplace of the brand. The group operates one of its most iconic properties here:

Shangri-La Singapore

Location: Nestled within 15 acres of lush tropical gardens along Orange Grove Road, just minutes from Orchard Road.
Accommodation: Over 790 elegantly appointed guestrooms and suites, spread across three distinctive wings – the Tower Wing, Garden Wing, and Valley Wing.
Residences: Luxurious serviced apartments and condominium units for long-stay guests.
Dining: Multiple award-winning restaurants, offering international, Asian, and fine-dining experiences.
Facilities: Extensive banqueting and conference venues, a world-class spa, wellness facilities, and family-friendly offerings including an innovative children’s play zone.
Reputation: Host to prestigious global events, including high-level diplomatic meetings, reinforcing its reputation as one of Asia’s finest hotels.

3. Why Choose Shangri-La Singapore?

Pioneering Legacy – The very first Shangri-La hotel, setting the benchmark for luxury hospitality since 1971.
Urban Sanctuary – A rare city-centre property with expansive tropical gardens, offering both tranquility and connectivity.
Distinctive Experiences – Three unique wings designed to cater to business travellers, leisure guests, and dignitaries alike.
World-Class Events Venue – A preferred choice for international conferences, banquets, and high-profile summits.
Heartfelt Asian Hospitality – A seamless blend of Singaporean warmth and Shangri-La’s signature “hospitality from the heart.”

4. Closing Statement

At Shangri-La Singapore, every stay is more than a journey—it is an immersion into timeless luxury, serenity, and heartfelt service. As the birthplace of the Shangri-La legacy, it continues to inspire guests with experiences that redefine world-class hospitality.

“Shangri-La Singapore – Where Luxury Began, and Excellence Lives On.”

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Waitress (Shang Palace)

Assistant Banquet Manager

Junior Sous Chef (Pastry)

Senior Communications Manager, Southeast Asia and Australasia

Service Associate – Concierge (Doorman)

Guest Relations Officer

Regional Procurement Manager

F&B Banquet Executive

Chef De Partie (Pastry)

F&B Assistant Manager (The Line)