Sheraton Hotels & Resorts is one of the world’s most recognized hotel brands, offering a range of services designed for both business and leisure travelers. Established in 1937, Sheraton has grown into a global brand with properties located in major cities, resort destinations, and business hubs around the world. As part of the Marriott International family, Sheraton continues to set the standard in hospitality, providing travelers with a welcoming and comfortable stay.
Mission Statement
Sheraton’s mission is to bring people together by providing outstanding hospitality, offering modern amenities, and creating memorable experiences that make every guest feel at home no matter where they are in the world.
Key Services & Offerings
- Guest Rooms: Sheraton properties offer a range of accommodations including standard rooms, suites, and accessible rooms designed to meet the needs of both leisure and business travelers.
- Dining: Sheraton Hotels offer on-site dining experiences, from casual cafes to fine dining, offering local and international cuisine.
- Event & Meeting Facilities: Sheraton hotels are equipped with large, flexible meeting spaces suitable for conferences, banquets, and events. Many locations feature state-of-the-art business facilities.
- Fitness & Wellness: Sheraton offers various health and wellness services, including 24-hour fitness centers, spas, and wellness programs designed to cater to the modern traveler.
- Leisure: Many Sheraton hotels offer resort-style amenities, including swimming pools, golf courses, and access to various recreational activities.
- Sheraton Club: A premium service available in many locations, offering exclusive amenities, including upgraded rooms, private lounges, and enhanced services.
Global Presence
Sheraton operates more than 400 hotels and resorts across the globe. With a strong presence in major cities such as New York, London, Dubai, Shanghai, and Sydney, Sheraton is a trusted choice for travelers in a variety of markets. Its portfolio includes both urban and resort locations, offering guests the flexibility to choose from different experiences depending on their needs.
Brand Evolution
Sheraton was founded by Ernest Henderson and Robert Moore in 1937 in Springfield, Massachusetts, as the first hotel chain to offer nationwide service. Over the decades, Sheraton expanded globally and eventually became part of Marriott International in 2016. This acquisition allowed Sheraton to further broaden its international footprint and strengthen its position in the hospitality industry.
Sheraton has undergone several renovations and brand repositioning efforts to stay relevant in a competitive market. Recently, the company has focused on enhancing its offerings with modern designs and upgraded amenities to cater to a new generation of travelers.
Notable Features & Innovations
- Marriott Bonvoy Loyalty Program: Sheraton is a key participant in Marriott’s Bonvoy program, offering loyalty rewards to frequent travelers.
- Digital Check-In & Mobile Key: Many Sheraton hotels offer guests the ability to check in via the Marriott app and access their rooms using a mobile key.
- Sustainability Initiatives: Sheraton is committed to sustainability through various green initiatives aimed at reducing waste, conserving energy, and promoting responsible sourcing.
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