December 31, 2025

Experience the Art of Asian Hospitality – Join Shangri-La Hotels UAE

Experience the Art of Asian Hospitality – Join Shangri-La Hotels UAE :

1. Company Overview

Shangri-La Hotels UAE represents the epitome of refined Asian hospitality, combining timeless elegance with heartfelt service. With distinguished properties in Dubai and Abu Dhabi, Shangri-La offers guests an oasis of comfort, sophistication, and cultural grace. Each hotel reflects the brand’s hallmark blend of contemporary luxury and Asian charm, featuring world-class accommodations, award-winning dining, and breathtaking views. As part of Shangri-La Group’s global portfolio, the UAE properties stand as beacons of hospitality excellence, where tradition meets innovation and every detail is crafted to perfection.


2. Vision and Mission

The vision of Shangri-La Hotels is to be the first choice for guests, colleagues, shareholders, and business partners. Its mission is to deliver hospitality from the heart — creating experiences that are genuine, warm, and memorable. Guided by values of humility, respect, sincerity, and care, Shangri-La in the UAE embodies a philosophy rooted in compassion and cultural appreciation. The brand strives to bring harmony to every guest interaction and to create an environment where both travelers and team members feel at home, valued, and inspired.


3. Career Opportunities

Shangri-La Hotels UAE offers diverse career paths for individuals passionate about excellence, service, and cultural authenticity. Opportunities are available across departments such as Front Office, Housekeeping, Food and Beverage, Culinary Arts, Spa and Wellness, Engineering, and Sales and Marketing. Positions include Guest Relations Officer, Chef de Partie, Waiter, Spa Therapist, Concierge, Event Executive, and Management Trainee roles. Shangri-La provides a nurturing and respectful environment where employees can grow, learn, and contribute to the brand’s legacy of world-class hospitality. Each role offers the chance to be part of a truly global family dedicated to service from the heart.


4. Work Culture and Environment

The work culture at Shangri-La Hotels UAE is defined by warmth, teamwork, and sincerity. Inspired by Asian traditions of respect and kindness, the brand fosters a culture where every colleague is treated as family. Employees are encouraged to bring their unique strengths to their roles, ensuring that creativity and individuality flourish alongside professionalism. The environment is inclusive, balanced, and dynamic — offering the perfect blend of tradition and modernity. Working at Shangri-La means being part of a community that celebrates cultural diversity and service excellence in equal measure.


5. Employee Development and Growth

Shangri-La Hotels UAE is deeply committed to the growth and well-being of its employees. The brand offers comprehensive training programs, leadership development courses, and mentorship opportunities through the Shangri-La Academy. Team members gain access to global learning resources that foster both professional and personal development. With a strong emphasis on internal promotions and cross-property mobility, employees can build lasting and fulfilling careers within the Shangri-La family. The company’s dedication to nurturing talent ensures that every colleague has the tools, guidance, and confidence to succeed in the world of luxury hospitality.


6. Future Goals and Strategic Direction

As Shangri-La Hotels UAE looks to the future, its focus remains on innovation, sustainability, and cultural authenticity. The brand is committed to enhancing its guest experiences through cutting-edge technology, environmentally responsible practices, and the preservation of Asian traditions of care. Future plans include expanding its footprint in the Middle East while supporting career development for local and international talent. With its unwavering commitment to excellence, Shangri-La continues to shape the future of hospitality — offering guests serenity and employees a meaningful path toward personal and professional fulfillment.

Sales Manager – Food & Beverage

Commis 1 – Bakery

Spa Therapist

Guest Relations Officer

Events Manager

Waiter – Room Service

Beverage Manager

Housekeeping Intern

Chef de Partie

Bartender – Lobby Lounge

Waiter/Waitress – All Day Dining

Bartender

Room Attendant

Marketing Coordinator

Rooms Controller Supervisor

Bar Supervisor – Lobby Lounge

Demi Chef de Partie

Senior Chef De Partie (Pool Bar)

Front Office Receptionist

Food & Beverage Sales Manager