by Accor is a leading global hospitality group with a diverse portfolio of over 5,000 hotels, resorts, and residences in more than 100 countries. Established in 1967 in France, Accor operates a range of iconic brands, from luxury properties like Fairmont, Sofitel, and Raffles to mid-range and economy brands such as Novotel, Mercure, and ibis. The company is recognized for its innovative services, strong customer loyalty programs, and commitment to sustainable tourism.
Mission & Vision
Mission: To create unforgettable guest experiences through personalized service, innovation, and sustainability.
Vision: To be the most admired hospitality group worldwide by delivering exceptional hospitality and fostering meaningful connections.
Core Values
- Guest Passion: Putting guests at the heart of every decision.
- Respect: Fostering inclusivity, equality, and respect for employees and communities.
- Sustainability: Promoting eco-friendly practices and reducing environmental impact.
- Innovation: Embracing technology and creativity to enhance service delivery.
- Entrepreneurial Spirit: Empowering teams to take initiative and lead change.
Key Services
- Luxury & Premium Hotels: Raffles, Fairmont, Sofitel, Pullman
- Mid-Scale & Boutique Hotels: Novotel, Mercure, MGallery
- Economy & Budget Hotels: ibis, ibis Styles, ibis Budget
- Lifestyle & Resort Brands: Rixos, Banyan Tree, and Delano
- Loyalty Program: ALL – Accor Live Limitless, offering exclusive travel benefits and rewards.
Why Work at Accor Hotels?
- Global Opportunities: Work in various locations around the world.
- Career Development: Professional training, leadership programs, and fast-track promotions.
- Diverse Work Culture: A welcoming, multicultural environment with an emphasis on inclusion and equality.
- Sustainability Commitment: Work for a company that values corporate social responsibility and eco-conscious operations.
- Employee Benefits: Competitive pay, discounts on stays and dining, health coverage, and retirement plans.
- Recognition & Rewards: A supportive environment with recognition programs celebrating employee achievements.
Popular Job Roles
- Hotel Operations: General Managers, Front Office Managers, Guest Services Agents
- Food & Beverage: Chefs, Restaurant Managers, Baristas, and Bartenders
- Sales & Marketing: Sales Managers, Digital Marketing Specialists
- Events & Banquets: Event Planners and Banquet Supervisors
- Housekeeping & Maintenance: Room Attendants, Maintenance Technicians
- Corporate Roles: Finance, HR, IT, and Legal Professionals
General Manager – Ibis Styles Kota Kinabalu Inanam
General Manager – Mercure Penang
General Manager – Novotel Johor Bahru City Centre (Pre-opening)
Assistant Food & Beverage Supervisor
ASSISTANT EXECUTIVE HOUSEKEEPER
ASSISTANT FOOD & BEVERAGE MANAGER
