by Company Profile – Shangri-La Group Hotels, Philippines
1. Company Overview
Shangri-La Hotels and Resorts, a globally acclaimed luxury hospitality brand founded in 1971 and headquartered in Hong Kong, has become synonymous with refined Asian hospitality and timeless elegance. In the Philippines, Shangri-La Group has established itself as a pioneer in luxury travel and integrated urban developments, combining exceptional service, award-winning facilities, and prime locations.
Since the opening of its first Philippine property in 1992, Shangri-La has expanded into both city hotels and world-class resorts, catering to business leaders, leisure travelers, and luxury seekers alike. Guided by its philosophy of “hospitality from the heart,” Shangri-La Group Hotels in the Philippines deliver experiences that blend local cultural richness with international standards of excellence.
2. Our Presence in the Philippines
Shangri-La operates a prestigious portfolio of hotels and resorts across key destinations:
- Edsa Shangri-La, Manila (Ortigas, Pasig)
The group’s first hotel in the Philippines, this five-star urban resort offers a tropical escape within the city, featuring lush gardens, resort-style pools, and a renowned spa. - Makati Shangri-La, Manila (Makati CBD)
A landmark in the country’s premier business district, this hotel offers nearly 700 elegantly designed rooms, extensive event facilities, and a reputation as one of Manila’s most iconic business hotels. - Shangri-La The Fort, Manila (Bonifacio Global City, Taguig)
A contemporary lifestyle destination rising 229 meters above BGC, The Fort integrates luxury accommodations with residences, vibrant dining concepts, and wellness facilities, making it a hub of cosmopolitan living. - Shangri-La’s Mactan Resort & Spa, Cebu
A multi-award-winning beach resort, celebrated for its pristine waters, marine sanctuary, and family-friendly leisure activities, offering a perfect blend of relaxation and adventure. - Shangri-La Boracay Resort & Spa
Nestled in a secluded cove, this luxury resort is designed as an exclusive tropical sanctuary, renowned for its villas with private pools, stunning beachfront, and holistic spa experiences.
3. Why Choose Shangri-La Philippines?
- Global Luxury, Local Soul – A seamless blend of international luxury standards and authentic Filipino warmth.
- Strategic Locations – Properties in the nation’s most dynamic business hubs and most sought-after leisure destinations.
- Award-Winning Hospitality – Consistently recognized by Forbes Travel Guide, Condé Nast Traveler, and TripAdvisor for service excellence.
- Iconic Lifestyle Offerings – From world-class dining venues and wellness sanctuaries to vibrant cultural experiences.
- Sustainable Luxury – A commitment to eco-friendly operations and marine conservation, particularly in Boracay and Mactan.
4. Closing Statement
“Shangri-La Hotels Philippines – Where Asian Hospitality Meets World-Class Luxury.”
From the bustling streets of Manila to the serene shores of Boracay and Cebu, Shangri-La continues to set the gold standard in luxury hospitality, offering guests not just a stay, but an unforgettable journey.
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Guest Service Center Agent (Telephone Operator)
Resident Manager, Shangri-La Mactan, Cebu
Sous Chef (Japanese Restaurant)
Korean Guest Relations Officer
Service Manager- F&B Service (Pool Bar)
Outlet Supervisor (Raging Bull Chophouse and Bar)
Hygiene & Sanitation Supervisor
Service Associate – Finance (Accounts Payable)
Sous Chef (Raging Bull Chophouse and Bar)
Junior Sous Chef (Japanese Restaurant)
Service Leader – Food & Beverage (Senju Service)
Asst. Outlet Manager (Shang Palace)
Sous Chef (Rima Restaurant/ Italian)
Asst. Outlet Manager (Circles Event Cafe)
Service Manager- F&B Service (Summer Palace)
Service Associate – F&B (Shang Palace)
Outlet Manager (Japanese Restaurant)
Guest Service Center Supervisor
Asst. Director of Food & Beverage
Service Leader – F&B (Japanese Restaurant)
Chef de Partie – All Day Dining
Service Associate – Health Club
Service Associate – Housekeeping
Sous Chef (All Day Dining/Room Service)
Commis 3 (Sirena Seafood Restaurant)
Service Associate-Housekeeping
Service Associate – Summer Palace (Chinese Restaurant)
Service Associate -Front Office (Receptionist)
Service Associate-Finance (Accounts Payable)
Service Associate – Customer Sales / Guest Service Center
Director of Revenue Optimization
Outlet Supervisor (Bake House)
Service Associate-Finance (General Accounting)
Executive Club Lounge Supervisor (Horizon Club)
Waiter/Waitress (Room Service)
General Accounting Associate/Staff
Assistant Financial Controller
Waiter/Waitress (Raging Bull Burgers)
Service Associate – Engineering (Plumber)
Service Associate – Human Resources
Outlet Supervisor (The Back Room)
Outlet Supervisor (Raging Bull Burgers)
