December 31, 2025

Shape Memorable Experiences – Join Mercure Hotels Malaysia

Shape Memorable Experiences – Join Mercure Hotels Malaysia :

1. Overview

Mercure Hotels, part of the global Accor hospitality group, is a recognized midscale hotel brand that blends international standards with authentic local charm. In Malaysia, Mercure operates several properties in key cities including Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and Putrajaya. Each hotel is uniquely inspired by its location, offering guests a balance of comfort, style, and cultural connection.


2. Brand Philosophy

Mercure’s Vision: To provide guests with locally inspired stays where each hotel reflects the spirit of its neighborhood.
Core Values: Authenticity, passion for service, local identity, and inclusiveness.

At Mercure Hotels Malaysia, the focus is on creating memorable, personable, and culturally rich experiences — for both guests and team members.


3. Why Join Mercure Hotels Malaysia

Joining Mercure means becoming part of a global family with:

  • Career mobility within Accor’s worldwide network of hotels
  • Ongoing training and development programs
  • Inclusive and multicultural work environments
  • Recognition and rewards for innovation, service, and leadership
  • Opportunities to work in locations from bustling cities to tropical beach destinations
  • A chance to contribute to sustainable hospitality and community engagement

Whether you’re starting in front office, housekeeping, food & beverage, sales, or management — your journey is just beginning.


4. Key Properties Across Malaysia

Some featured hotels include:

  • Mercure Kuala Lumpur Shaw Parade – Chic and centrally located, great for urban professionals
  • Mercure Langkawi Pantai Cenang – A beachside resort blending hospitality with nature
  • Mercure Kota Kinabalu City Centre – At the heart of Sabah’s capital, offering culture and convenience
  • Mercure Penang Beach – A relaxing seafront hotel with modern Malaysian touches
  • Mercure Living Putrajaya – A hybrid of hotel and serviced residence, ideal for long-stay professionals

Each property provides a different backdrop for careers in hospitality, suited to different interests and lifestyles.


5. Career Development & Culture

Mercure encourages personal and professional growth through:

  • Accor Academy: Structured training and upskilling programs
  • Leadership development paths: For those aiming to grow into management roles
  • Cross-training and transfers: Within the country and abroad
  • Team-building and recognition events
  • A positive culture that values diversity, creativity, and well-being

Team members are empowered to bring their personality to their role while delivering consistently high-quality service.


6. Sustainability and Responsibility

Working at Mercure also means being part of a responsible hospitality movement, with initiatives including:

  • Green practices in energy, waste, and plastic reduction
  • Support for local producers and artisans
  • Community involvement and volunteering opportunities
  • A commitment to diversity, equity, and inclusion

The brand believes that meaningful work goes beyond service — it builds communities and protects the planet.

Director of Sales

Steward Supervisor

Chief Steward

HR Intern

Chief Engineer

Executive Sous Chef

Talent & Culture (HR) Manager  

Guest Service Agent

HR Coordinator

Assistant Sales Manager – Corporate  

Bellmen cum Shuttle Driver

Director of Sales – Corporate

Housekeeping Coordinator

Sales Manager – Corporate

Housekeeping Supervisor

Chief Engineer

Maintenance Executive

Technician

Commis II

Commis I

Chef De Partie

F&B Captain

F&B Hostess

F&B Attendant

Executive Secretary

Revenue Manager

Technician

Security

Pastry Chef  

Sales Manager  

Commis