December 31, 2025

Shangri-La Group Hotel & Resort Jobs in Hong Kong

Shangri-La Group – Hong Kong

Luxury Redefined in the Heart of Asia


1. Company Overview

Founded in 1971 by visionary entrepreneur Robert Kuok, the Shangri-La Group is one of the world’s leading luxury hotel and resort operators, headquartered in Hong Kong. With a deep-rooted philosophy of “hospitality from the heart,” the Group has built a global reputation for warm Asian hospitality, timeless elegance, and exceptional guest experiences.

From its flagship property in Singapore to its iconic presence in Hong Kong, the Group now owns and/or manages over 100 luxury hotels and resorts under four distinctive brands:

  • Shangri-La Hotels & Resorts
  • Kerry Hotels
  • JEN by Shangri-La
  • Traders Hotels

In Hong Kong, Shangri-La’s presence is not just corporate—it is cultural. As the Group’s global headquarters, the city is home to two of its most celebrated flagship properties, setting the gold standard for luxury hospitality in the region.


2. Our Presence in Hong Kong

Island Shangri-La, Hong Kong

Timeless Luxury in Central

  • Location: Pacific Place, Admiralty
  • Rooms & Suites: 557 luxuriously appointed accommodations with sweeping views of Victoria Harbour and The Peak
  • Dining: Home to Michelin-starred Restaurant Petrus and Summer Palace
  • Signature: Houses the world’s largest Chinese silk painting, “The Great Motherland of China”
  • Wellness: Horizon Club Lounge, Health Club, exclusive spa services

Kowloon Shangri-La, Hong Kong

Harbourfront Elegance in Tsim Sha Tsui

  • Location: Tsim Sha Tsui East, Kowloon
  • Rooms & Suites: 679 spacious rooms, each with floor-to-ceiling windows facing the Victoria Harbour skyline
  • Dining: Michelin-starred Shang Palace, Angelini (Italian), and an award-winning buffet at Café Kool
  • Facilities: State-of-the-art event spaces, wellness club, and a serene indoor pool

These two properties not only represent the Group’s commitment to refined hospitality, but also embody the essence of Hong Kong’s cultural sophistication and cosmopolitan vibrancy.


3. Why Choose Shangri-La Group – Hong Kong?

  • Asian Hospitality at Its Finest: Every stay is a harmonious blend of traditional Asian grace and modern luxury.
  • Iconic Locations: Strategically positioned in the city’s most prestigious districts—ideal for both business and leisure travellers.
  • Award-Winning Culinary Excellence: Michelin-starred dining experiences curated by world-class chefs.
  • Art & Architecture: Carefully curated design and artwork that celebrate local heritage and global sophistication.
  • Sustainability Commitment: Through initiatives like Rooted in Nature, Shangri-La is dedicated to environmental stewardship and responsible tourism.
  • Bespoke Experiences: From private butler services to curated cultural tours, each guest journey is personalized to perfection.

5. Closing Statement

“Where Asia’s Heart Meets the World’s Expectations.”
Shangri-La Group in Hong Kong is not just a hotelier—it is a cultural landmark, a beacon of refined hospitality, and a trusted global luxury brand that continues to inspire journeys and create memorable experiences across generations.


Captain (Events Operations)

Guest Relations Host – Family Experience

Public Area Supervisor

Manager, Engineer

Concierge / Concierge Assistant

Guest Relations Supervisor / Guest Relations Officer (Arabic Speaker)

Wellness Concierge

The Club & Guest Relations Officer

Senior Captain – Banquet Operations

Assistant Chief Concierge

Housekeeping Trainer

Front Office Supervisor

Accountant

Assistant Vice President /Vice President of Experiences Programming

Duty Manager / Night Manager

Front Office Supervisor

Front Office Manager

Assistant Manager, IT Projects (New Hotel Opening)

Accounting Supervisor – Accounts Receivable

Food & Beverage Operations Manager

Captain – Cafe KOOL / Lobby Lounge / In-Room Dining

Assistant Vice President, Information Security

Manager, IT Infrastructure

Officer, Corporate Communications

Senior Manager, Internal Audit (Construction & Development)

Room Attendant – Overnight Shift (房務員 – 通宵更)

System Analyst, Financial Consolidation & Control

Senior Manager/Manager, Cost & Contracts

F&B Reservations Supervisor

Marketing Executive

Engineering Manager

Manager/Assistant Manager, IT Infrastructure – End User Support

Sommelier – Shang Palace

Senior Manager/ Manager, IT Audit

Membership Sales Manager

Assistant Vice President, Food & Beverage (Chinese Culinary)

Senior Manager / Assistant Vice President Engineering

System Analyst, Financial Consolidation & Control

Senior Sales Manager

Senior Events Sales Manager

Manager, Financial Information System

Front Office Officer

Senior Manager, Shangri-La Circle (Partnerships)

Senior Manager, Shangri-La Circle (Partnerships)

Senior Manager, Shangri-La Circle, Rewards Marketing

The Club & Guest Relations Supervisor

Head of Revenue Optimisation

Vice President, Group Food & Beverage Transformation Lead

Manager, Corporate Communications

Retail Business Management Lead

Waiter / Waitress – Lobby Lounge (侍應生)

Manager, Interior Design

Executive Sous Chef

Receptionist – Sports & Recreation (Health Club)

Administrative Assistant

Guest Relations Officer

Manager, Interior Design

Reservations Agent

Service Centre Officer / Service Centre Officer (Overnight)

Front Office Host

Boiler Technician (鍋爐技工)

Guest Relations Host

Wellness Supervisor

Service Centre Officer / Service Centre Officer (Overnight)

Senior Manager/ Manager, Mechanical & Electrical

Accounting Assistant – Accounts Payable

Club Concierge

Accounting Supervisor – Accounts Receivable & Credit

Assistant Vice President, Group Marketing (Content Lead)

Senior Manager/ Assistant Vice President, Food and Beverage Financial Analysis & Insights

Senior Manager, Group Marketing (Media)

Product Marketing Lead

Assistant Vice President, Shangri-La Circle (Rewards Programme & Strategic Operations)

Assistant Vice President, Brands (Festive-focused Brand Marketing)

Assistant Banquet Operations Manager

Waiter / Waitress – Summer Palace / Ming Pavilion / Cafe TOO / In-Room Dining (侍應生)

Site M&E Manager (2-year contract)

Floor Supervisor

Senior Manager, Design

Construction Manager (2-year contract)

Housekeeping Coordinator

Housekeeping Coordinator

Linen Sorter (布草分類員)

Assistant Chief Steward

Pantry Helper – Island Gourmet (餅店服務員)

Receptionist – Sports & Recreation (Children Facilities)

Housekeeping Coordinator

Plumbing Technician (水喉技工)

Events Coordinator

Pool Concierge – Server (泳池侍應生)

Duty Engineer

Valet Coordinator (洗衣房聯絡員)

Support Specialist

Senior Copywriter, Group Marketing (Content Studio)

Horizon Club Host

Senior System Specialist

Assistant Vice President/ Vice President of Stay – Guest Experience

Assistant Tea Mixologist

Assistant Technical Manager / Senior Duty Engineer

Wellness Attendant 服務員 (清潔工作)

Painter (油漆技工)

Waiter / Waitress – Seasonal Goodies

E&M Technician (電氣技工)

Waiter / Waitress – Breakfast Session (侍應生 – 早餐時段)

Painter (油漆技工)

Electrician Foreman (電氣管工)

Waiter / Waitress – Hung Tong (侍應生)

Room Attendant (房務員)

Waiter / Waitress – Red Sugar (侍應生)

Family Experience Supervisor

Technician (技工)

Uniform & Linen Room Attendant (制服及布草服務員)

Assistant Chief Engineer

Captain – Summer Palace / Petrus / Cafe TOO

Commis I / II – Cafe Malacca (廚師)

Captain – Hung Tong

Health Club Receptionist

Mason (泥水工)

Flatwork Operator / Folder (洗衣房熨工)

Children Facilities Assistant

Chief Engineer

Assistant Chief Engineer

Commis – BBQ (燒味部廚師)

Floor Supervisor

Uniform & Linen Room Attendant (制服及布草服務員)

Carpenter (木工)

Bartender – Red Sugar

Senior E&M Technician / E&M Technician (機電、水喉高級技工 / 機電、水喉技工)

Security Officer

Lifeguard (救生員)

Demi Chef (Grill Restaurant)

Order Taker – In Room Dining