December 31, 2025

Jobs at Shangri-La Group Hotel and Resort, Indonesia

SHANGRI-LA GROUP HOTEL AND RESORT, INDONESIA
Where Indonesian Hospitality Meets Timeless Asian Luxury


1. Company Overview

Shangri-La Group Hotel and Resort, Indonesia, is the regional extension of the globally celebrated Shangri-La Group, renowned for delivering legendary Asian hospitality in some of the world’s most exquisite destinations. Since its introduction to the Indonesian market, Shangri-La has become synonymous with refined luxury, warm service, and culturally immersive guest experiences. Operating under the guiding philosophy of creating “moments of joy,” Shangri-La Indonesia upholds a legacy of excellence across its portfolio of iconic properties.

The Group’s presence in Indonesia blends the charm and diversity of the archipelago with Shangri-La’s world-class service standards. Each property reflects the richness of local heritage while maintaining the brand’s commitment to understated elegance and sustainability. Whether in the heart of bustling Jakarta or the tranquil shores of Surabaya, Shangri-La Indonesia offers curated luxury that caters to discerning business travelers, vacationing families, and international dignitaries alike.


2. Our Presence

Shangri-La Hotel, Jakarta
A landmark of luxury in the capital city, this urban sanctuary features lush gardens, award-winning dining, and spacious accommodations in the heart of Jakarta’s business district.

Shangri-La Hotel, Surabaya
Located in East Java’s thriving metropolis, this elegant hotel is known for its palatial interiors, celebrated culinary offerings, and resort-style amenities, offering a calm oasis amidst the city’s vibrant energy.

JEN Jakarta by Shangri-La (Future Development)
A dynamic and youthful brand under Shangri-La, Hotel JEN Jakarta (upcoming) aims to cater to modern travelers seeking convenience, connectivity, and contemporary flair.


3. Why Choose Shangri-La Indonesia?

  • Timeless Asian Hospitality
    Warm, intuitive service rooted in Asian values sets Shangri-La apart, offering each guest a truly personalized experience.
  • Strategic Locations
    Prime city-center properties in Indonesia’s major hubs ensure both convenience and elegance for business and leisure travelers.
  • Culinary Excellence
    Renowned for its diverse and award-winning cuisine, Shangri-La Indonesia offers a gastronomic journey inspired by both local and international flavors.
  • Sustainable Luxury
    The Group is deeply committed to sustainability, with eco-conscious practices woven into its daily operations, from green architecture to community outreach.
  • Iconic Design and Facilities
    Each property features grand interiors, expansive event spaces, lush tropical landscapes, and state-of-the-art wellness centers.

5. Closing Statement

Shangri-La Indonesia – A Journey Beyond Luxury
Blending legendary service with Indonesia’s natural warmth and cultural richness, Shangri-La Group Hotel and Resort invites guests to discover a sanctuary where every stay becomes a cherished memory.


Technician (Civil/Carpenter)

Gym Instructor

Assistant Director of Sales

Digital Marketing Manager

Assistant Learning & Development Manager

Sous Chef

Director of Communications

Digital Marketing Manager

Japanese Chef

Receptionist – Mandarin Speaking

Sous Chef ADD

Pastry Chef

Sales Manager (Corporate)

Assistant Financial Controller

Assistant Director of Sales (MICE)

Mandarin Guest Relations Officer

Sous Chef – All Day Dining

Sales Manager (Corporate FIT)

Sous Chef – Bakery

Duty Manager

Duty Manager (Mandarin Speaker) / 值班经理

Guest Relations Officer – Mandarin Speaker

Assistant Director of Sales (Corporate FIT)

Secretary to Risk Assessment Advisor

Service Manager Engineering

Boiler Plant Operator

Demi Chef de Partie – All Day Dining

Technician – AC

Waiter

Commis – All Day Dining

Duty Engineer – HVAC

Communications Manager

Hygiene & Sanitation Manager

Head Waiter – Satoo

Utility Planner/Engineering Store Keeper

Chief Security

Legal Manager

Commis – Japanese Restaurant

Procurement Officer

Dimsum Chef

Chef de Partie – Pastry

Italian Chef