December 31, 2025

Hospitality Jobs in Shangri-La Hotels and Resorts, Hong Kong

Company Profile: Shangri-La Hotels and Resorts, Hong Kong

Company Name: Shangri-La Hotels and Resorts, Hong Kong
Headquarters: Hong Kong SAR, China
Founded: 1971
Parent Company: Shangri-La Group


Company Overview

Shangri-La Hotels and Resorts, headquartered in Hong Kong, is a world-renowned luxury hospitality brand that operates over 100 hotels and resorts globally. Established in 1971, the group is synonymous with exceptional service, Asian-inspired elegance, and world-class amenities. The company’s flagship property in Hong Kong, Island Shangri-La, is an iconic landmark offering a seamless blend of contemporary luxury and traditional Asian hospitality.


Vision & Mission

Vision: To be the world’s leading luxury hotel group, known for its hospitality from the heart.
Mission: To create inspiring experiences for guests by offering warm, genuine service and sustainable, luxurious stays across all properties.


Key Properties in Hong Kong

1. Island Shangri-La, Hong Kong

  • Location: Pacific Place, Admiralty
  • Features: 557 elegantly appointed rooms and suites, award-winning dining, a rooftop pool, and an extensive art collection, including the world’s largest silk painting.
  • Dining: Michelin-starred Restaurant Petrus, Lobster Bar and Grill, and Summer Palace.

2. Kowloon Shangri-La, Hong Kong

  • Location: Tsim Sha Tsui, Kowloon
  • Features: Stunning harbor views, 688 spacious rooms and suites, and direct access to major shopping and business hubs.
  • Dining: Michelin-starred Shang Palace, Angelini, and Nadaman.

3. Kerry Hotel, Hong Kong

  • Location: Hung Hom Bay, Kowloon
  • Features: A modern luxury lifestyle hotel with 546 rooms, a rooftop bar, and direct waterfront access.
  • Dining: Big Bay Café, Red Sugar, and Dockyard.

Core Offerings & Services

Luxury Accommodations

  • Elegant rooms and suites with panoramic city and harbor views.
  • Signature Horizon Club providing exclusive privileges.

Gastronomic Excellence

  • Multiple Michelin-starred restaurants serving Cantonese, French, and international cuisine.
  • Renowned chefs offering curated dining experiences.

Wellness & Leisure

  • Chi, The Spa, offering rejuvenating treatments.
  • State-of-the-art fitness centers and rooftop pools.
  • Wellness programs including yoga, meditation, and personalized fitness training.

Meetings & Events

  • Grand ballrooms and conference facilities equipped with cutting-edge technology.
  • Bespoke event planning for corporate gatherings, weddings, and luxury banquets.

Sustainability & Corporate Social Responsibility

Shangri-La Hotels and Resorts is committed to sustainable tourism through initiatives such as:

  • “Rooted in Nature”: A farm-to-table dining program supporting local sustainable produce.
  • Plastic-Free Initiatives: Reduction of single-use plastics across all properties.
  • Community Engagement: Supporting local communities through education and healthcare programs.

Awards & Recognitions

  • Forbes Travel Guide 5-Star Rating for Island Shangri-La and Kowloon Shangri-La.
  • Michelin Stars awarded to multiple in-house restaurants.
  • Travel + Leisure World’s Best Awards – Recognized among the best luxury hotels in Asia.

Conclusion

Shangri-La Hotels and Resorts, Hong Kong, continues to set the benchmark for luxury hospitality with its signature warmth, personalized service, and unwavering commitment to excellence. Whether for business or leisure, guests can expect an unparalleled experience that embodies the brand’s philosophy of “hospitality from the heart.”

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Security Supervisor

Painter (油漆技工)

Security Officer

E&M Technician (電氣技工)

Steward Cleaner (洗碗員)

General Technician (技工)

Electrician Foreman (電氣管工)

Technician (技工)

Senior E&M Technician / E&M Technician (機電、水喉高級技工 / 機電、水喉技工)

Floor Supervisor

Air-Con Technician (冷氣技工)

Store & Receiving Officer

Family Experience Supervisor

Assistant Manager – Cafe Malacca

Hygiene & Sanitation Manager

Plumbing Technician (水喉技工)

Senior Duty Engineer / Duty Engineer

Captain – Nadaman / Lobby Lounge

Waiter / Waitress – Lobby Lounge (侍應生)

Marketing Executive

Waiter / Waitress – Seasonal Goodies

Linen Sorter (布草分類員)

Public Area Supervisor

Senior Manager, Design

Manager, Interior Design

Food Porter (食材運送員)

Manager, Interior Design

Commis II / III – Petrus (廚師)

Assistant Manager – Café TOO

Captain – Hung Tong

Horizon Club Host

Waiter / Waitress – Breakfast Session (侍應生 – 早餐時段)

Captain – Summer Palace / Cafe TOO

Room Attendant (房務員)

Commis I / II – Staff Restaurant (廚師 – 員工餐廳)

1st Dim Sum Chef (一級點心師)

Bartender – Red Sugar

Waiter / Waitress (侍應生)

Assistant Chief Engineer

Commis I / II – Cafe Malacca (廚師)

Housekeeping Coordinator

Assistant Information Technology Manager / Senior IT Officer

Mason (泥水工)

Waiter / Waitress – Red Sugar (侍應生)

Assistant Manager – Petrus

Assistant Chief Engineer

Assistant Manager, IT Projects (New Hotel Opening)

Intern, CRM & Rewards Marketing (Full Time for 3 – 6 months)

Waiter / Waitress – Hung Tong (侍應生)

Bartender – Lobster Bar & Grill

Senior Copywriter, Group Marketing (Content Studio)

Uniform & Linen Room Attendant (制服及布草服務員)

Commis I / II – Cafe TOO (廚師)

Uniform & Linen Room Attendant (制服及布草服務員)

Assistant Finance Manager

Bartender – Ming Pavilion

Service Centre Officer / Service Centre Officer (Overnight)

Officer, Corporate Communications

Steward Supervisor – Cafe Malacca (管事督導)

Receptionist – Sports & Recreation (Health Club / Ice Rink)

Chief Engineer

Housekeeping Coordinator

Assistant Chief Steward

Public Area Attendant (公眾地方清潔員)

Commis 1 (All Day Dining Restaurant)

Housekeeping Coordinator

Commis – BBQ (燒味部廚師)

Administrative Assistant

Credit and Accounts Receivable Manager

Senior Procurement Executive

Health Club Receptionist

Service Associate – Hygiene Assistant

Wellness Therapist (水療按摩師)

Wellness Attendant 服務員 (清潔工作)

Membership Sales Manager

Cost Controller

Front Office Manager

Senior Captain – Banquet Operations

Assistant Vice President, Information Security

Service Centre Officer / Service Centre Officer (Overnight)

Concierge / Concierge Assistant

Assistant Tea Mixologist

Manager, Engineer

System Analyst, Financial Consolidation & Control

Manager, Corporate Communications

Area Director, Procurement (Hong Kong)

Guest Relations Officer

Wellness Concierge

Assistant Chief Concierge

The Club & Guest Relations Officer

Assistant Vice President, Global Sales & Distribution

Guest Relations Host – Family Experience

Front Office Supervisor

Club Concierge

Guest Relations Host

Senior Manager, Group Marketing (Media)

System Analyst, Financial Consolidation & Control

Reservations Agent

Engineering Manager

F&B Reservations Supervisor

Assistant Manager – Banquet

Executive Sous Chef

Front Office Supervisor / Front Office Host

Assistant Vice President, Group Marketing (Content Lead)

Duty Manager / Night Manager

Senior Manager, Shangri-La Circle (Partnerships)

Assistant Vice President / Senior Manager, Brand Marketing

Senior Manager/Manager, Cost & Contracts

Manager, Financial Information System

Director of Human Resources

Food & Beverage Operations Manager

Sommelier / Assistant Sommelier

Manager, Learning & Development

Senior Manager, Internal Audit (Construction & Development)

Senior Manager / Assistant Vice President Engineering

Quality Improvement Manager

Guest Relations Supervisor

Senior Manager/Manager, Human Resources (Rewards & Benefits) – 1-year Contract

Assistant Vice President, Food & Beverage (Chinese Operations)

Head of Revenue Optimisation

Assistant Vice President, Food & Beverage

Spa Trainer

Vice President, Group Food & Beverage Transformation Lead

Manager, Enterprise Application (Point-of-Sales)

The Club & Guest Relations Supervisor

Manager, Spa and Health Club Operations

Senior Manager/ Assistant Vice President, Food and Beverage Financial Analysis & Insights

Administrative Executive – F&B Service

Assistant Vice President, Shangri-La Circle (Rewards Programme & Strategic Operations)

Assistant Banquet Operations Manager

Shop Supervisor – Fine Food Store 店舖督導 – 高級食品店