Hyatt Hotels Corporation is a global hospitality company known for its luxurious accommodations, exceptional customer service, and a wide range of properties catering to both business and leisure travelers. The company offers an array of brands, each designed to provide a unique experience, from luxury to extended stays, and is recognized for its commitment to enhancing guest experiences and fostering a welcoming atmosphere across the globe.
Brand History: Founded in 1957 by Jay Pritzker, Hyatt Hotels started with the opening of the Hyatt House near Los Angeles International Airport. From its beginnings as a small motel, Hyatt rapidly expanded, establishing itself as a prominent player in the luxury hotel industry. The company grew in both size and reputation throughout the 20th and 21st centuries, acquiring new brands and expanding its footprint globally. Hyatt’s success is built on its core values of personalized service, a focus on innovation, and creating memorable experiences for guests.
In 2004, Hyatt became a publicly traded company and is now a part of the Hyatt Hotels Corporation with a diverse portfolio of brands under its umbrella, including Hyatt Regency, Park Hyatt, Hyatt Centric, Hyatt Place, and more.
Headquarters: Hyatt Hotels Corporation is headquartered in Chicago, Illinois, USA.
Key Features:
- Accommodation: Hyatt offers a wide variety of room types, from standard rooms to expansive suites and luxurious penthouses. Their properties range from business-focused accommodations to lavish, resort-style hotels, providing a personalized experience for every guest.
- Dining: Hyatt’s properties feature a range of dining options, from casual to fine dining. Many hotels host signature restaurants and bars with a focus on local and international cuisines, as well as 24-hour room service for added convenience.
- Wellness and Spa: Many Hyatt properties feature luxurious spas, fitness centers, and wellness programs. The company emphasizes health and relaxation as an integral part of its service offerings, with many hotels providing yoga classes, meditation rooms, and wellness retreats.
- Event Spaces and Meetings: Hyatt Hotels are well-equipped for meetings, conferences, and events. The brand offers large, flexible event spaces with modern technology and a variety of catering options. Hyatt’s meeting and event services cater to corporate clients, weddings, and private gatherings.
- Hyatt Loyalty Program: Hyatt’s loyalty program, World of Hyatt, rewards guests with exclusive benefits, including room upgrades, late check-outs, and access to premium services.
Target Market: Hyatt targets a diverse audience that includes business travelers, vacationing families, luxury tourists, and event organizers. With its range of brands, Hyatt caters to various income levels and traveler needs, from affordable, convenient stays to high-end, exclusive experiences. The brand is especially popular among those seeking comfortable, premium accommodations, and personalized service.
Global Reach: With over 1,100 properties in more than 65 countries, Hyatt Hotels has a significant global presence. It operates in key cities around the world, from New York, Tokyo, and Paris to Dubai, Sydney, and London, as well as in vacation destinations like the Caribbean, Hawaii, and the Maldives.
Core Values:
- Hospitality: Hyatt emphasizes the importance of creating meaningful and memorable experiences for guests, ensuring every interaction is marked by warmth, professionalism, and care.
- Innovation: The company continuously integrates modern technology and design trends to keep up with evolving guest expectations. This includes mobile apps for easy booking, keyless entry, and tech-savvy meeting facilities.
- Sustainability: Hyatt is committed to environmental stewardship, with initiatives in place to reduce energy consumption, minimize waste, and promote sustainable practices throughout its hotels.
- Diversity and Inclusion: Hyatt strives to create inclusive, welcoming environments for both guests and employees, celebrating diversity across all facets of its operations.
- Community Engagement: Hyatt supports local communities through philanthropic efforts, employee volunteer programs, and sustainability initiatives.
HR Communications & Engagement Specialist
Chef Commis – Western – Hyatt Regency Hong Kong, Sha Tin
Event Sales Manager – Proactive
Sales Manager/ Senior Sales Manager
Hostess – German/Russian/Chinese Speaker
Guest Services Officer – Front Office (UAE National)
Waiter/Waitress (German/Russian/Chinese Speaker)
Commis Chef – Employee Restaurant
Guest Experience Host – Korean Speaking
Guest Service Officer- Reservations
Chef de Cuisine – Italian Restaurant
Management Trainee – Marketing
Management Trainee – Marketing
Guest Services Officer – Front Office
Front Office Coordinator / Rooms Coordinator
Hostess – F&B Service (Arabic Speaking)
Demi Chef de Partie – Arabic Cuisine
Chef De Cuisine – All Day Dinning
Sales Executive (Arabic Speaker)
Guest Service Officer- Front Desk
Guest Services Officer – Front Office (Ideally Chinese Speaker)
Chef de Partie – All Day Dinning
Sales Executive – Groups & Events
Sales Executive – Groups & Events
Enginerring – General Technician
Waiter/Waitress – F&B Service 餐饮服务员
Guest Service Officer 宾客服务中心服务员
Assistant Manager – Outlet (Lebanese Restaurant)
Associate Director of Sales – Leisure
Digital Marketing Executive – Waterpark
Team Leader – Banquets (Ladies Wedding)
Assistant Manager- Reservations
Assistant Manager – Engineering
Guest Services Officer – Spa Reception (Chinese/German/Russian Speaker)
Guest Services Officer – Spa Reception (Chinese/German/Russian Speaker)
Sales Manager Groups – European Market
Director of Finance (Department Head)
Assistant Manager Front Office
Reservations Guest Service Officer (Russian Speaker)
Waiter/ Waitress- Russian Speaker
Engineering Host – Mechanical/HVAC
Food & Beverage Sales Executive
Hostess (All Day Dining) – Russian Speaker
Guest Service Officer -Front Office
Cluster Marketing Communications Manager
